EU Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU Directive 2011/83/EU.

However, this right of withdrawal does not apply to the following products or circumstances:

• Products that have been made to your specifications or are clearly personalized.
• Sealed products that are not suitable for return due to health protection or hygiene reasons, once the seal has been broken after delivery.
• Products that have been inseparably mixed with other items after delivery.
• Goods that are liable to deteriorate or expire rapidly.

To exercise your right of withdrawal, please complete and submit the form below. We will confirm receipt by email.

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Model Withdrawal Form

Complete and submit this form only if you wish to withdraw from your contract.

Full name *

Email address *

Postal address *

Order number *

Date of order *

Date goods received *

Description of goods to be returned *

Reason for withdrawal (optional)

By submitting this form, I/we hereby give notice that I/we withdraw from my/our contract of sale of the goods described above.

Submit Withdrawal Request

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What Happens Next?

• We will confirm receipt of your withdrawal request by email within 1 business day.
• Please return the goods within 14 days of submitting this form.
• Refunds will be processed within 14 days of receiving the returned goods, using your original payment method.
• You are responsible for the direct cost of returning the goods.

Questions? Contact us at support@glimm.shop.